Frequently Asked Questions

Q. Do you have Free Shipping?

A. Sorry, we do not have Free Shipping. There is no such thing as free shipping, every company need to spend money on packing and shipping. Those companies that claim free shipping for even single item orders, actually increase the product price to cover shipping charges. In the end customer pays more if you add multiple items under free shipping.

Q. Do you provide shipping throughout India?

A. Yes, we provide shipping all over India by Train/Bus depending upon your location.

Q. Is there a minimum order value?

A. Minimum order value must be 1000/- Excluding Shipping Charges

Q. Price Mentioned in the Website Products are for Single Qty ?

A. Yes, Its single piece price

Q. Do you accept COD (Cash on Delivery) orders?

A. No

Q. What types of Payment you accept?

A. We accept several payment options like NEFT, IMPS, Cheque, Google pay & Phone pay

Q. When will my Order be shipped?

A. All orders are processed and dispatched within 2-3 business days. Most orders are shipped on the same business day if the order is placed before 12 PM. You will receive a Shipment related details message once your order has shipped.

Q. What to do if any Plants/Live Fish reach Dead or Damaged?

A. Take a clear digital video of unopened both healthy and dead fish packets. Contact us within 24hrs and we will replace it.

Q. How do I cancel my order?

A. An order can be cancelled before it is shipped. To cancel an order, you should call us at 8847849963. We charge a 10% restocking fee. If an item is shipped we can't cancel the order.

Q. Can get any fish which is not mentioned in your website?

A. Yes, contact us, we will take the pre order.

Q. Have further Questions ?

A. Call/Whatsapp us on 8847849963